Bi -Xenon Bulbs: H4-9003-HB2 H13-9008 9004-HB1 9007-HB5
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We are dedicated to providing our customers with the best service possible! We will strive to make Ultrabrightlights your first choice for the best products, lightning fast shipping, and superior customer service. We've partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience.
Order Confirmation Email: Your order was processed by our credit card processed and was received by our sales staff. The email contains the list of products ordered, name, billing address and shipping address along with email and phone number provided. This email allows you to confirm that all the information provided is accurate before the order is shipped from our warehouse. If there are any changes that need to be made please contact us as soon as possible.
Tracking Number Email: Your order has shipped from our warehouse where the item(s) has been accurately picked, securely packed and shipped in a professional manner. You can track your package via the tracking number we email to the email address provided.
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Disclosing Information: Ultrabrightlights.com respects your privacy. we do not sell, trade, or rent your personal information. Ultrabrightlights may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Ultrabrightlights, our users, or others.
Credit Card Fraud Protection: Ultrabrightlights employs various credit card fraud prevention services, provided by our online merchant processor, in order to insure purchases made from Ultrabrightlights.com are not fraudulent. When you transmit credit card information to complete a purchase or verify data, we always transmit that credit card number in an encrypted format (SSL).
FREE SHIPPING IN THE UNITED STATES! ($40 minimum purchase required)
FREE SAME DAY SHIPPING! Orders placed before 4:00pm EST Monday - Friday (Excluding weekends/holidays) are processed and shipped the same day.
FREE SHIPPING IS FAST! Only 2-4 days for Delivery! We ship Monday-Friday (Excluding weekends/holidays)
Special handling requests (e.g. "leave package behind gate") can be made in the "customer comments" section during the checkout process.
NOTE: Quoted UPS transit times are inbusiness days and UPS does not deliver on weekends unless expedited Saturday delivery is prearranged.
NOTE: "Refused" International orders are subject to a 15% restocking fee.
During checkout you will have the option of choosing among the following shipping options:
* Delivery times may vary depending on processing times at customs.
100% MONEY BACK GUARANTEE! If you are not happy with your purchase for any reason; return the merchandise for a FULL REFUND! (All expedited shipping costs are NON-REFUNDABLE)
NO RESTOCKING FEES! If you cannot use the product, why pay for it?
NO TRICKS, NO GIMMICKS! We stand strongly behind the products that we offer and want only happy customers, simple as that! If for any reason, you cannot use the product, do not like the quality of the product or do not like the color of the box that it came in - just return it and get a FULL REFUND.
All returns must take place within 14 days of the date of invoice. All returned products must be in their original resalable condition, with all original documentation, boxes etc. We will refund the FULL PURCHASE PRICE of the order including all regular shipping costs. Any and all expedited shipping expenses are NON-REFUNDABLE.
All merchandise sent back for a refund must be:
All refunds will be issued in the same form of payment used to make the original purchase. Refunds are initiated 2-5 business days after receipt of merchandise. Please understand that you may not see the issued credit for up to 10 days after it was processed by us. This delay is a result of the credit being issued to your bank and then applied to your account. We have absolutely no control over this procedure.
We offer our customers 100% SATISFACTION GUARANTEED.
We are here to help each and every one of our customers and will do the best we can to make you a customer for life.The customer is responsible for the costs of return shipping and all exchanges must take place within 30 days from the date of invoice. We will pay the cost of shipping the replacement, limited to the first exchange per order. Please contact us with any possible reasons for exchange for further instructions. These can be but not limited to:
There are no returns, credits or exchanges on items used by the customer. Merchandise sent back in used condition will be not be accepted. Customer will be responsible for the cost of shipping the product back.
Any modification done to a product will void any chance of obtaining a refund. Make certain you are happy with your purchase before altering or installing any component to the vehicle.
We do our best to pack all orders appropriately to prevent any possible damage during shipment. Any damage resulting from shipment must be reported to us immediately. DO NOT send a physically damaged item back to Ultrabrightlights unless instructed to do so. Simply contact us so that we may assist you in handling a damage claim with the courier (USPS, UPS). Please understand that we have no control over what happens to a parcel during shipment and cannot be held responsible for any damages.
We are not responsible for any lost packages on their way to our warehouse. The customer is responsible for purchasing insurance and tracking confirmation if deemed necessary.
WARRANTY COVERAGE ON BULBS: Bulbs are warranted for a period of two (2) years from the date of the purchase. Warranty does not cover breakage due to improper installation, shipping or handling.
Ballasts and igniters are covered by the warranty for a period of two (2) years from the purchase date. FREE Guaranteed replacement within 5 business days.
Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, vehicle crash, or any type of impact. Any modification to the system or operating on a vehicle with a damaged headlight housing, will void the warranty.
If a product is suspected of being defective, please contact us as soon as possible to try to resolve any problems before they escalate. The returned product will be inspected by the manufacturer. If the product is found to be defective and covered by this Warranty, it will be repaired or replaced at the manufacturer's option. Any charges accrued for removal, installation, or reinstallation will not be covered by this warranty.
All claims will be thoroughly considered and you will be contacted promptly with a resolution.
Customers with warranty extension plans, receive coverage for the length of their extension.
Product Information
